This is a difficult time for all of us as we navigate our way through the coronavirus. From our family at West Gate Dental, we certainly hope that you and your family stay healthy as we get through this crisis together. As we learn more about COVID-19, we will be providing you with information about how it may impact your dental care and our office procedures.
West Gate Dental Always Maintains the Highest Standards for Patient Safety
In recent months, the media, all industries of business, and people, in general, have been putting extra emphasis on the importance of precautionary cleanliness and health safeguarding measures. It is important to remember that our Lincoln, NE, office has always followed all requirements from the American Dental Association (ADA), the Center for Disease Control (CDC), and the Occupational Health and Safety Administration (OHSA) to protect our patients’ health.
Your safety is important to us every day and always has been! In terms of patient care, our professional and experienced team members wear protective gear, including gowns, masks, eye protection, and gloves to ensure your safety. Our West Gate Dental facility strictly adheres to OSHA’s requirements to maintain a sanitary environment during the workday. Below is a list of our enhanced safety protocols:
- We are disinfecting all common areas such as our front door handles, waiting room chairs, check out areas, and restroom multiple times per day.
- Each patient is sanitizing their hands upon entry to the office.
- We are recording the temperatures and any symptoms of every staff member each morning and every patient each appointment.
- We are using prescreening questionnaires to make decisions with scheduling treatment.
- Our treatment rooms have always been disinfected between each patient and will continue to be.
- Our instruments have always been sterilized between each patient and will continue to be.
- Our face shields and your safety glasses are disinfected between each patient, so if they seem streaked, it's only because our disinfectant does not leave them as clear as a window cleaner. Rest assured, they are clean.
- Each of our treatment rooms now contains a Molekule air sanitizer to clean the air in the room.
- We will be staggering patients in the check out area. Please be patient if your appointment takes a bit longer than usual. Every procedure we are following is to keep our patients safe and healthy, but sometimes we may need a few extra minutes to accomplish the tasks.
- We are seeing fewer patients per day and alternating our treatment rooms as much as possible.
- If you have questions, please ask any team member. You and your general/ dental health are extremely important to us!
Our West Gate Dental Office is Open
Given our strict, continuous commitment to health and safety, our dentistry in Lincoln, NE, remains open at this time to serve all of your dental treatment needs. We are very confident that our patient care and facility procedures will keep our patients and dental staff safe. In-office, we do advise social distancing practices at this time. So if you prefer, instead of using our waiting room you may call to let us know when you’ve arrived and remained in your car until we let you know that it is time to come into our office.
Doing Your Part
In the interest of our patients, as well as our staff, we ask that if you have an upcoming appointment with West Gate Dental and are currently experiencing fever, cough, shortness of breath, and/or have traveled out of the country in the last two weeks, please reschedule your appointment for a later time. Call (402) 475-8710 to reschedule your appointment now.
We Care about Your Dental Health & Health in General!
At West Gate Dental, we care about the health of all our patients, and caring for your safety as we provide exceptional dental treatment is our number one priority. If you have any questions or concerns, or if you wish to modify an appointment time, you can request an appointment here. We are here for you and our team is inspired by the sense of community that this unprecedented situation is creating. We will get through this by working together!
Be kind. Be smart. Be safe. Be healthy.
We’re all #InThisTogether
-- Your Friends at West Gate Dental.